Connect your channels
Data sources and social accounts are two different systems. This trips up nearly everyone.
There are two lists, they do different jobs, and connecting one never connects the other. This is the single most common confusion in the whole product.
| List | What it is for |
|---|---|
| Data sources | What reporting reads from: analytics, commerce, ads |
| Social accounts | Where finished work publishes to |
- 1Connect the required data sources
The required list is short and marked. Everything else can wait, and you can add sources months later without redoing anything.
- 2Authorise in the tab that opens
Each connection opens that service's own authorisation in a new tab. Come back afterwards and the checklist updates.
- 3Grant publishing permission on socials
This is the one to get right. A social account connected without publishing permission looks connected and then fails at the publish step, which you only discover the first time you try to post.
- 4Continue, or skip
Continue to dashboard appears once the required sources are connected. Skip for now works regardless and loses nothing.
// Déjà connecté ? Le guide complet écran par écran se trouve dans le portail ↗